Senior Voice Engineer – Zurich

Datapol are seeking a Senior Voice Engineer for our client based in Zurich.

This position will be a part of the Voice Service Engineering team which is responsible to develop and maintain voice products in cooperation with platform engineering, product management and IT.

• Engineering of new products (requirement engineering, architecture, design, test concept, testing, training documentation, training execution for Operations), and/or life cycle management of existing products
• Improvement of efficiency and quality of existing products by increasing level of automation and standardisation of products
• Maintain configuration and troubleshooting guidelines and training material for operational engineering
• 3rd level support of customer incidents: assisting 2nd level troubleshooting and solving customer incidents
• Drive innovation by proposing product improvements and support product management in maintaining product roadmaps

Experience Required:
• Master degree in Telecommunications
• 5 years practical engineering experience in a Telecom voice product engineering environment (Carrier)
• Knowledge of Huawei UGC (MsoftX3000) / IMS / SBC platforms, including practical experience
• In depth technology knowledge and experience: VoIP (SIP, SIP-I, SDP, RTP, H248/MEGACO), TDM(SS7/ISUP, ISDN/Q931), IN(INAP, TCAP), SIP-Trunking, UC, IP-Centrex/vPBX
• IPv4, IPv6 knowledge
• Programming/scripting experience: VBA, C/C++, Pearl and database knowledge
• Good understanding of operational needs (Fulfillment/Assurance processes)
• Analytical mindset and very good conceptual thinking
• Very good communication and documentation skills
• Experience of working in projects
• Strong team player with flexible, positive and creative attitude to changes
• Very good English language skills (written and spoken)

If this profile meets with your expectations, we look forward to receiving your CV and discussing this opportunity in more detail.

Our client is offering an attractive salary, benefits and relocation assistance if required.

Michael Varley

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